Shipping Policy

Last updated: September 26, 2026

Processing time

Orders are dispatched within 48 hours of purchase, Monday through Friday. Orders placed on a weekend or public holiday are dispatched on the next business day.

Delivery time

Once dispatched, orders typically arrive within 4-7 business days. Delivery times can vary by destination and are estimates, not guarantees.

Shipping cost

Shipping is free on every order — the price you see at checkout is the price you pay.

Packaging

Every order ships in plain, unmarked packaging with no visible branding or product description on the outside.

Order tracking

Once your order ships, you'll receive an email with your carrier and tracking number. You can also check your order's status anytime at trydoggy.com/track.html using your email and order number.

Questions

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